WARRANTY INFORMATION

Flex-bar Technology Warranty

We at CI are so stoked on the durability on our patented Flex-bar surfboard technology, we are offering a one-year limited warranty against breakage or buckling of new boards. Please keep your proof of purchase, and at any time should your Flex-bar surfboard snap or even buckle while surfing within one year of purchase, we will replace it. We hand build these boards from the inside out under strict tolerances at our factory in Santa Barbara. Valid only on surfboards purchased in the U.S.

Channel Islands warrants all new surfboards sold in the United States with Flex-bar technology to be free of breakage or buckling while under normal surfing conditions for a period of one (1) year from the date of purchase. If a surfboard breaks or buckles, CI’s responsibility under this Warranty shall be limited to replacement of the surfboard. CI will not be responsible for any costs, losses or damages incurred as a result of loss or use of the surfboard.

This warranty is subject to the following limitations in addition to any imposed by virtue of applicable law.

The warranty applies only to new Channel Islands surfboards with Flex-bar technology purchased from Authorized CI Dealers in the United States and is valid for the original purchaser only. Flex-bars purchased at a discounted price are not eligible. All products returned to CI for warranty inspection must receive prior return authorization which can be given over the phone. Ship products freight prepaid and insured. CI assumes no responsibility for products during shipment from the customer to our Warranty Department. Shipping charges are not refundable.

Excluded from coverage under this warranty are the following:
-Damage caused by misuse, abuse or neglect.
-Damage caused by improper mounting or adjustment of accessories.
-Damage caused by anything other than use during normal surfing conditions.
-Damage caused by use of solvents, adhesives or other chemicals.
-Any and all claims for consequential or incidental damages.

All coverage under this warranty is void if any modification, change or alteration has been made to the surfboard that is not specifically authorized in writing by CI.
Replaced surfboards are covered for the remainder of the original warranty only.
All warranty claims must be accompanied by the original purchase receipt from an authorized CI dealer. Invoice or charge receipt must clearly identify the dealer.

CI product is not covered by any verbal warranties. DING DAMAGE AND ANY OTHER IMPACT-RELATED OR COSMETIC DAMAGE IS NOT COVERED UNDER THIS WARRANTY. ALL WARRANTIES IMPLIED BY STATE LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY LIMITED TO THE DURATION OF THE WRITTEN WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY STATE LAW AS HEREBY LIMITED, THE FOREGOING EXPRESS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, GUARANTEES, AGREEMENTS AND SIMILAR OBLIGATIONS OF MANUFACTURER OR SELLER. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS WHICH VARY FROM STATE TO STATE.

Hexcord Leash Warranty
Channel Islands Surfboards will UNCONDITIONALLY replace any hex cord for a period of 1 year from the original purchase. Replaced leashes are covered for the remainder of the original warranty only.  All coverage under this warranty is void if any modification, change or alteration has been made that is not specifically authorized in writing by CI.  All warranty claims must be accompanied by the original purchase receipt from a US based authorized CI dealer. Invoice or charge receipt must clearly identify the dealer.